Thank you for shopping with Amani-Era! We strive to provide you with high-quality outdoor apparel designed for excellence and performance. If you are not completely satisfied with your purchase, we are here to help.

 

Return Eligibility

Items must be returned within 30 days of the delivery date.

Products must be in their original condition, unworn, unwashed, and with all tags attached.

Final sale items, including clearance or discounted products, are not eligible for returns.

 

How to Initiate a Return

Contact Us: Please reach out to our customer service team at info@amani-era.com to request a return authorization.

Prepare Your Package: Pack the item securely in its original packaging, if possible. Include a copy of your order confirmation or receipt.

Label Your Return: We will provide you with a prepaid return shipping label once your return request is approved.

Shipping Costs

Amani-Era covers the cost of return shipping for items that meet our return eligibility criteria.

If the return is due to a mistake on our part (e.g., wrong item shipped, defective product), we will also cover the initial shipping cost.

Refund Process

Once we receive your returned item, our team will inspect it to ensure it meets our return policy requirements.

Refunds will be processed to your original payment method within 5-7 business days after approval.

You will receive a confirmation email once your refund has been issued.

Exchanges

We currently do not offer direct exchanges. If you would like a different size or color, please return the original item and place a new order.

Contact Us

If you have any questions about our return policy or need assistance, please contact our customer service team:

 

Email: info@amani-era.com

Phone: +852 5324 3423

Thank you for choosing Amani-Era, where we are committed to your outdoor adventure!